Good to know

Questions and answers

Arriving and leaving

What time is check-in and check-out?

Rooms are ready from 15:00 and we ask you to leave by 12:00. If your flight is late, the spa and pool are yours until you go.

Do you arrange airport transfers?

Yes. Transfers are included for direct bookings; just send us your flight details.

Is there parking?

Free valet parking is available for every guest.

During your stay

Are children welcome?

Yes. Children of all ages are welcome, and our Little Explorers club runs every day in summer.

Can I bring my dog?

Dogs up to 15 kg are welcome in the Garden Suites, for 40 € a night.

Is breakfast included?

Breakfast is included in every rate booked through our website.

Bookings

What is your cancellation policy?

Cancel free of charge up to 14 days before arrival. After that, the first night is charged.

Do you offer gift vouchers?

Yes, for stays, dinners and spa treatments. Contact us and we will send one the same day.